Really quite outstanding service.
We've been really impressed with the service received by Smart IT.
Richard and Rob, are friendly, competent and do a good job of keeping our systems up and running.
We've always received a first class service from Smart-It and have no hesitation in recommending them. Their response time to queries is extremely quick - far better than any other IT support company I have used in the past and nothing is too much trouble. Smart-It are professional, friendly, dedicated and always give us easy to understand, Jargon Free information and advice.
Global Media Publishing Ltd have been working with Smart It now for over 2 years.
We have found them to be very professional & very helpful when questions or disruptions have happened. With them being on remote all problems or queries can be sorted quickly. “ A company that certainly knows about computers, applications & solutions”
Smart IT have supported our business since we started in 2007. They have listened to our requirements and have built an IT system, that enhances & supports our business. The on-going telephone support gives us peace of mind and the reaction time to issues (which are rare) is speedy and problems fixed promptly.
Smart-It have been giving us an excellent professional service for over 4 years. They always respond extremely quickly either via remote support or an on-site visit.
We completely trust them to look after all our IT requirements in both our office locations. We would highly recommend them and would not go anywhere else.
I have been a client of Smart IT for over 6 years and I am continually surprised by their knowledge, flexibility and availability. We use several in house software systems which Smart IT are now very knowledgeable about (sometimes more so than the company developing and owning the software). Their recommendations are cost effective and efficient and I certainly feel I get value for money.
We use Smart IT for all our IT needs and have always found them to be very helpful; they are always at the end of the telephone ready to help when we experience any problems. I would highly recommend them.
SMARTit have supported Building & Workplace Solutions for over 10 years, in which time their team have provided an exemplary service supporting both our equipment and software. They have always been contactable and their level of knowledge and expertise on software has not only overcome many operating problems, but has also increased productivity.
We have used them for a number of years now and found the service to be very impressive. As well as being highly experienced, they are able to identify problems quickly and with no fuss. We have particularly liked the personal nature of how they operate and the fact that you can speak directly to them and are not left on hold or having to press various options to speak with someone. We would absolutely recommend them to anyone - you will not find a better local IT company!
Having worked with Richard and his team for a number of years I have no hesitation in recommending SmartIT. The level of service is great, problems are dealt with swiftly and professionally. At every stage of our company's growth they have been on hand to support and advise, understanding our needs and concerns all the way!
We look forward to working with Richard and the SmartIT team for many years to come.
A single quick and easy call to SMART IT brought their expertise to bear on bringing Microsoft outlook back to life for the company. Fast and efficient work thank you.
I won't hesitate in calling you if or rather when I next need assistance.